The reasons why businesses may struggle with the Americans with Disabilities Act (ADA) can vary based on several factors. Employment Disability Resources can provide solutions to
challenges businesses encounter. Here are some common reasons why businesses may have difficulty complying with the ADA:
1. Lack of Awareness or Understanding:
One significant reason for noncompliance is a lack of awareness or understanding of ADA requirements among business owners and managers. Many small businesses may not be familiar with the specific accessibility standards or obligations outlined in the ADA. There are many resources available to learn about ADA requirements:
- https://www.access-board.gov/ada/guides/
- https://www.ada.gov/
- https://www.dol.gov/general/topic/disability/ada
2. Cost of Compliance:
Implementing ADA-compliant modifications or accommodations can be costly, especially for small businesses operating on tight budgets. There are tax incentives to help with costs:
- https://www.irs.gov/businesses/small-businesses-self-employed/tax-benefits-for-
businesses-who-have-employees-with-disabilities
3. Historic or Older Buildings:
Businesses located in older or historic buildings may face significant challenges in retrofitting facilities to meet ADA accessibility standards, but efforts should still be made to make things as accessible as possible. Learn more here:
- https://www.accessibility.com/blog/historic-shouldnt-
mean-inaccessible-preservation-and-the-ada
4. Misconceptions about Customer Base:
Some businesses may underestimate the size or impact of their customer base with disabilities, leading to a belief that
accessibility improvements are unnecessary or not financially justified. Organizations such as the National Organization on Disability estimate that Americans with disabilities represent more than $200 billion in discretionary spending- not including their extended families and support networks, who are also a significant market segment.
5. Cultural and Attitudinal Barriers:
Attitudes towards disability and accessibility can influence businesses’ willingness to prioritize ADA compliance. Negative stereotypes or misconceptions about disabilities may contribute to a lack of proactive action. Employment Disability Resources can provide Disability Etiquette training and the WINDMILLS program, a highly interactive disability inclusion training for businesses that promotes a supportive and equitable environment.
